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The construction industry: moving projects towards reality

copper
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From our experience working with the UK’s leading construction companies, we understand the challenges that the industry faces in bringing forward much-needed economic and social infrastructure. We work with both construction companies and individual projects to build reputations, reduce risk and deliver positive, lasting legacies.

We build strategies that identify risks, develop mitigation plans and capitalise on opportunities. We then execute these using integrated media relations, including digital and social media, opinion and perceptions research, stakeholder engagement and public affairs activity. We also work with clients to help them win work through bid positioning and writing support.

“Copper’s excellent community skills, their patience and understanding of the issues faced by local people, who have been going through a very tough time, can only be rated as excellent.”

Key stakeholder for our work with the Hochtief Murphy Joint Venture working on Crossrail between Plumstead and North Woolwich

Meeting planning requirements

We work with clients to build processes that maximise efficiency for rolling out any requirements that are enshrined within planning permissions and ensure that any commitments made to stakeholders during earlier stages of a project’s lifecycle are delivered. This could include helping to develop a brief for construction partners so they fully understand their obligations upfront or working on the ground with contractors to help with delivery.

Reducing risk of programme delay

The construction phase of a project brings with it a series of risks that can result in major delays to programme and increased costs, be it a health and safety incident during construction works, a physical disruption where protesters try and stop work on site, or a process disruption where a key stakeholder with the ability to delay or withhold the necessary permits decides to do so.

We work to identify scenarios and plan for any potential threats ahead of time, including how they could impact programme and reputation, and what sort of response may be required. This ensures that the whole project team, including communications, construction, operations etc, have a coordinated approach, established ways of working and protocols before they are needed.     

Building communications drumbeat and positive legacy

Throughout the planning process, local communities and stakeholders receive regular information and updates about the project. We work to maintain a regular positive drumbeat and dialogue with stakeholders and the community throughout the construction process. This could be through a regular drip feed of updates for the local community for blog posts, social media content and newsletters, community engagement initiatives like STEM outreach or supply chain engagement to encourage local business to get involved.

This helps to enhance a project’s – and the organisations who are involved – reputation as stakeholders feel that their views are valued as much as they are during the planning stages of a project.

“The London Gas Mains replacement project is really important for Cadent and key to its success is our engagement with stakeholders and the wider community. Copper – you are doing an excellent job in helping Cadent keep the energy flowing in our country’s capital.”

Richard Walsh, Head of Public Affairs and Media, Cadent Gas

For more information, please contact
Annabel John, Director of Communications and Engagement

Working with National Grid to directly communicate with more than 10,000 households in the first year of construction for Hinkley Point C Connection

Proactively communicating with more than 600 stakeholders about the enabling works for HS2’s Curzon Street Station, resulting in zero complaints during 2019

Zero community complaints moving a 143-tonne transformer (including across the M25), a journey which took the specialist vehicle 45 hours

Discharging challenging DCO requirements for Triton Knoll Offshore Wind Farm, including communicating with all properties close to 145 separate drilling locations, the highest number for any infrastructure project in Europe

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